Question 1

How do I request a quotation?

Accepted Answer

Use the contact form, email or WhatsApp to send the items you need, approximate quantities and your delivery destination. We reply with a clear written quotation.

Question 2

Can I order different products in one shipment?

Accepted Answer

Yes. Most customers combine several product types, for example hand tools, sprayers and spare parts, in a single consolidated order.

Question 3

Is there a minimum order?

Accepted Answer

It depends on the product and how it is shipped. Tell us what you have in mind and we will suggest the most sensible way to make the order work.

Question 4

Can you find a product that is not listed on the website?

Accepted Answer

Often, yes. Our listed ranges are a starting point. Describe what you need and we will check with our manufacturing partners in Türkiye.

Question 5

What should I include in an enquiry?

Accepted Answer

Product names or a short description of the job, the quantities, and the country and nearest port or city for delivery. The more detail you give, the firmer our first quotation can be.

Question 6

Can I see photographs of the goods before I pay?

Accepted Answer

Yes. We can send photographs of the machines and of the loaded container, so you can see exactly what is being shipped. Ask when you place your order.

Question 7

Can I ask for a quotation in another currency?

Accepted Answer

Tell us which currency you need and we will explain what we can offer when we prepare your quotation.

Question 8

Do you ship outside Türkiye?

Accepted Answer

Yes. We prepare export shipments from Istanbul and coordinate transport to your destination.

Question 9

How long does delivery take?

Accepted Answer

Lead time depends on the products, stock levels and the shipping route. Your quotation includes an estimated timeline so you can plan ahead.

Question 10

Which documents do you provide?

Accepted Answer

We prepare the standard export paperwork, such as the commercial invoice and packing list, and can discuss any additional documents your importer requires.

Question 11

Can you combine goods from several manufacturers?

Accepted Answer

Yes. Tools, machines and spare parts from different makers can be gathered in Istanbul and shipped together, which usually lowers the cost per item.

Question 12

How are machines packed for sea freight?

Accepted Answer

Cartons, crates and pallets are chosen to suit each item, then stowed and secured inside the container so nothing shifts on a long sea journey. Our news section shows how this looks in practice.

Question 13

Do you help with cargo insurance?

Accepted Answer

We can talk through insurance options when we prepare the quotation, so you can decide what level of cover suits the shipment.

Question 14

Do you supply spare parts?

Accepted Answer

Yes. We keep common wear parts such as blades, seals, nozzles and springs available, and can source parts for most equipment we supply.

Question 15

Is there a warranty on machines?

Accepted Answer

Machines carry the manufacturer's warranty where applicable. The terms for each item are confirmed in your quotation.

Question 16

Which languages do you work in?

Accepted Answer

Our team works in English and Turkish.

Question 17

Can you advise which machine is right for my farm?

Accepted Answer

Absolutely. Tell us about your land, crops and budget and we will recommend equipment that fits, including when a smaller option will do the job.

Question 18

Can I buy a single machine as a sample first?

Accepted Answer

In many cases, yes. Say so in your enquiry and we will tell you what is possible for the product you have in mind.

Question 19

Do the machines come with manuals?

Accepted Answer

Manuals and operating guidance are available for the equipment we supply. Tell us which language you need and we will say what we can provide.

Question 20

What if a part wears out later?

Accepted Answer

Send us a photograph and the name of the machine. We will help you identify the part and source it.

Answers before you ask.

Ordering

Shipping & delivery

Products & support

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